Shipping and Returns
Usual turnaround of around a week depending on order size. Should you require quicker shipment, please give us a call on 0191 340 0525 or 0191 340 6161.
Orders are dispatched via Royal Mail 2nd class; larger orders are dispatched via courier.
Shipping on all orders is £6.50+VAT
All orders of £100 (excluding VAT) will receive FREE delivery.
Please note that 14-day returns will not be accepted on personalised garments. Returns will only be accepted for items that have arrived in an unsuitable condition or do not meet the specifications agreed between both parties. Garment decoration work will not begin until specific designs have been received from the customer or a mock-up design has been signed off via email.
If you would like to know more about our services, please contact us and we will be happy to help.